Question 1

What is FRAME.IO charge on my credit card?

Accepted Answer

The FRAME.IO charge is from Frame.io. A FRAME.IO charge on your credit card is from Frame.io (now part of Adobe), a cloud platform for video review and collaboration. This is a recurring subscription charge for video storage, review tools, and team collaboration features. Common per-user charges are $15/month (Pro) or $25/month (Team),

Question 2

How do I cancel Frame.io?

Accepted Answer

To cancel Frame.io, visit their website at frame.io or call 877-702-3623. Log into your account to manage your subscription or service.

Question 3

How do I dispute a Frame.io charge?

Accepted Answer

First, contact Frame.io directly at 877-702-3623. If unresolved, file a dispute with your credit card company. You can also use BillRinse to scan all your statements for hidden fees and unauthorized charges.