Question 1

What is WI-FI ONBOARD DAL charge on my credit card?

Accepted Answer

The WI-FI ONBOARD DAL charge is from Intelsat. A WIFIONBOARD or WI-FI ONBOARD charge on your credit card is from Intelsat, a satellite communications company that provides in-flight Wi-Fi on airlines including Alaska Airlines and others. This is a one-time charge for Wi-Fi access you purchased during a flight. The amount reflects the Wi-Fi plan

Question 2

How do I cancel Intelsat?

Accepted Answer

To cancel Intelsat, visit their website at www.intelsat.com or call +1 703 559 6800. Log into your account to manage your subscription or service.

Question 3

How do I dispute a Intelsat charge?

Accepted Answer

First, contact Intelsat directly at +1 703 559 6800. If unresolved, file a dispute with your credit card company. You can also use BillRinse to scan all your statements for hidden fees and unauthorized charges.