Question 1

What is MATTERAPP charge on my credit card?

Accepted Answer

The MATTERAPP charge is from Matter. A MATTERAPP charge on your credit card is from Matter, an employee recognition and feedback platform that works inside Slack and Microsoft Teams. This is a recurring subscription fee billed per user per month. If your company uses a peer recognition tool in Slack or Teams, this is likely that subscr

Question 2

How do I cancel Matter?

Accepted Answer

To cancel Matter, visit their website at matterapp.com. Log into your account to manage your subscription or service.

Question 3

How do I dispute a Matter charge?

Accepted Answer

First, contact Matter directly. If unresolved, file a dispute with your credit card company. You can also use BillRinse to scan all your statements for hidden fees and unauthorized charges.